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Privacy Policy

Last updated:

1. Introduction

Tendonsrefine ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

2. Information We Collect

Information You Provide: When you complete our contact form or register for a program, we collect your name, email address, and message content.

Automatic Information: We automatically collect certain technical information about your visit, including IP address, browser type, referring URLs, and pages visited.

Cookie Information: We use cookies and similar tracking technologies. Learn more in our Cookie Policy.

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide customer support
  • Process consultations and educational program registrations
  • Improve our website and services
  • Analyze usage patterns and site performance
  • Send educational materials (if you consent)
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Our processing is based on: (a) your consent; (b) contract performance (providing services you request); (c) compliance with legal obligations; (d) legitimate interests in operating our services; (e) public task performance.

5. Third-Party Services

Google Analytics: We use Google Analytics to understand site usage. Google may collect and process data subject to Google's Privacy Policy.

Google Ads Conversion Tracking: We use Google Ads conversion tags to track user interactions and optimize advertising. This uses cookies and similar technologies.

Google Maps: Our contact page embeds Google Maps. Data usage is governed by Google's Privacy Policy.

Consent Mode v2: We implement Google's Consent Mode v2 to respect your cookie preferences for Google services.

6. Data Retention

Contact form data is retained for 90 days unless we have an ongoing relationship. Educational program enrollment data is retained for the duration of our engagement plus 3 years for record-keeping. Cookies are retained based on their purpose (see Cookie Policy)----- END FILE -----